The board has been working closely with BVM on open maintenance work orders (WO) items that have been posted through the owners portal and/or tracked by BVM. The board stood up monthly meeting with BVM solely focused on open work orders starting at the end of October and since then BVM has closed out 119 open WO. David, and the BVM team has been actively working to both complete open WOs and get them updated on the portal. If you had open items that were closed out you should have received an email with the notification. Please note that some item were duplicates so one may have been closed but the other item may still be open. You can always check the portal for the open WO associated with your unit. This leaves 23 open WO that the board will continue to track on behalf of the homeowners with BVM until they are resolved.
If you have a WO that was closed, but is still an issue for you, first please check the portal and see if a duplicate WO is still open. If you don’t find a duplicate, please open a new work order using the portal. You can also email the Board with any details that you feel are important for us to know when working with BVM to get open issues resolved.
We are still working on the process to get all of the open order posted to the “Maintenance” section of KHloged.com website. We are on track to have this complete by the end of the year.
Kicking Horse Lodges 